All Systems Operational
Uptime over the past 90 days. View historical uptime.
DnA ? Operational
90 days ago
99.98 % uptime
Today
Accelerated Reader ? Operational
90 days ago
99.98 % uptime
Today
eduCLIMBER ? Operational
90 days ago
99.98 % uptime
Today
eSchoolData Operational
90 days ago
99.98 % uptime
Today
FastBridge Operational
90 days ago
99.95 % uptime
Today
Renaissance Next for Teachers ? Operational
90 days ago
99.98 % uptime
Today
SchoolCity Operational
90 days ago
99.96 % uptime
Today
Star Assessments ? Operational
90 days ago
99.98 % uptime
Today
Star Phonics ? Operational
90 days ago
99.98 % uptime
Today
Star Preschool ? Operational
90 days ago
99.98 % uptime
Today
IO Classroom Operational
90 days ago
100.0 % uptime
Today
Support Tools Operational
90 days ago
100.0 % uptime
Today
Phone System ? Operational
90 days ago
100.0 % uptime
Today
Support Cases / Emails Operational
90 days ago
100.0 % uptime
Today
Illuminate Application (Archived) Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Itembank Operational
90 days ago
100.0 % uptime
Today
Online Testing Operational
90 days ago
100.0 % uptime
Today
Lightning Grader Operational
90 days ago
100.0 % uptime
Today
Prebuilt Reporting Operational
90 days ago
100.0 % uptime
Today
Job Queue Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Automated Imports Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
ZELibrary Operational
90 days ago
100.0 % uptime
Today
Alpine Education Operational
90 days ago
100.0 % uptime
Today
PupilPath Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024
Misalignment between Academic Session Dates & Goals (AR & Star)
Resolved - This incident has been resolved.
Oct 8, 09:08 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 14:21 CDT
Investigating - We are currently investigating an issue effecting AR & Star where some customers may see a misalignment between Academic Session Dates & Goals.
Oct 2, 14:01 CDT
Oct 7, 2024
Renaissance Next - Service Degredation
Resolved - The issue has been resolved and Renaissance Next is back to full functionality. Thank you for your patience while we worked to resolve this issue.
Oct 7, 09:50 CDT
Investigating - Some users are reporting Renaissance Next is running in degraded performance mode. Users are still able to access their application links but may see an error message when accessing the Renaissance Next home page. Our engineering team is aware of the issue and is actively working to determine the root cause.
Oct 7, 09:12 CDT
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
SchoolCity Staff Portal - Users Not Able to Login
Resolved - This incident has been resolved.
Oct 3, 09:07 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 08:27 CDT
Investigating - We are currently investigating an issue where SchoolCity users are not able to login to the Staff Portal.
Oct 3, 07:29 CDT
Oct 2, 2024
Oct 1, 2024
Online Testing (OT) Slowness and Intermittent Failures
Resolved - We experienced a sudden spike in demand from 8:38 AM to 9:08 AM ET today, which caused our servers to not scale up fast enough. As a result, some users may have experienced slow loading pages and occasional error pages during this time.

We have identified and resolved the issue, and our servers are now operating normally. We have also made adjustments to set a higher baseline and scale up more quickly. We apologize for any inconvenience this may have caused.
Oct 1, 09:13 CDT
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

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