All Systems Operational

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DnA Operational
eduCLIMBER Operational
eSchoolData Operational
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Flocabulary Operational
Freckle Operational
Lalilo Operational
myIGDIs Operational
myON Operational
Nearpod Operational
Renaissance Fundamentals Operational
Renaissance Growth Platform (RGP) Operational
Renaissance Intelligence Operational
Renaissance Next for Teachers Operational
SchoolCity Operational
Star Assessments Operational
Star Phonics Operational
Star Preschool Operational
Support Tools Operational
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Support Cases / Emails Operational
Operational
Degraded Performance
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Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 8, 2026

DnA: Student Assessment Submission Errors
Resolved - This incident has been resolved.
Oct 8, 05:03 CDT
Monitoring - Thank you for your patience as we addressed this issue. We identified a condition that could result in some users encountering an error when submitting assessments.

We have deployed an update that addresses the condition that was resulting in these assessment submission errors and improves overall reliability during assessment submission. Following this update, students are now directed to the portal homepage after completing an assessment. Assessment scores continue to be available through the portal.

We will continue to closely monitor system performance and validate the effectiveness of these changes to help ensure a reliable experience.
Oct 7, 15:41 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 7, 15:16 CDT
Investigating - We have received reports from customers that some students are encountering a "Fatal Error" message after submitting an assessment. At this time, the issue appears to be affecting a subset of students.

Our team is actively investigating the issue and working to determine the root cause. We will provide additional updates as more information becomes available.
Oct 7, 14:48 CDT

Oct 7, 2026

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

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