Renaissance Learning Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

DnA Operational

90 days ago

99.98 % uptime

Today

Accelerated Reader Operational

90 days ago

99.98 % uptime

Today

eduCLIMBER Operational

90 days ago

99.98 % uptime

Today

eSchoolData Operational

90 days ago

99.98 % uptime

Today

FastBridge Operational

90 days ago

99.95 % uptime

Today

Renaissance Next for Teachers Operational

90 days ago

99.98 % uptime

Today

SchoolCity Operational

90 days ago

99.96 % uptime

Today

Star Assessments Operational

90 days ago

99.98 % uptime

Today

Star Phonics Operational

90 days ago

99.98 % uptime

Today

Star Preschool Operational

90 days ago

99.98 % uptime

Today

IO Classroom Operational

90 days ago

100.0 % uptime

Today

Support Tools Operational

90 days ago

100.0 % uptime

Today

Phone System Operational

90 days ago

100.0 % uptime

Today

Support Cases / Emails Operational

90 days ago

100.0 % uptime

Today

Illuminate Application (Archived) Operational

90 days ago

100.0 % uptime

Today

Portal Operational

90 days ago

100.0 % uptime

Today

Itembank Operational

90 days ago

100.0 % uptime

Today

Online Testing Operational

90 days ago

100.0 % uptime

Today

Lightning Grader Operational

90 days ago

100.0 % uptime

Today

Prebuilt Reporting Operational

90 days ago

100.0 % uptime

Today

Job Queue Operational

90 days ago

100.0 % uptime

Today

SFTP Operational

90 days ago

100.0 % uptime

Today

Automated Imports Operational

90 days ago

100.0 % uptime

Today

Notifications Operational

90 days ago

100.0 % uptime

Today

ZELibrary Operational

90 days ago

100.0 % uptime

Today

Alpine Education Operational

90 days ago

100.0 % uptime

Today

PupilPath Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 11, 2024

No incidents reported today.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

Misalignment between Academic Session Dates & Goals (AR & Star)

Resolved - This incident has been resolved.
Oct 8, 09:08 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 14:21 CDT

Investigating - We are currently investigating an issue effecting AR & Star where some customers may see a misalignment between Academic Session Dates & Goals.
Oct 2, 14:01 CDT

Oct 7, 2024

Renaissance Next - Service Degredation

Resolved - The issue has been resolved and Renaissance Next is back to full functionality. Thank you for your patience while we worked to resolve this issue.
Oct 7, 09:50 CDT

Investigating - Some users are reporting Renaissance Next is running in degraded performance mode. Users are still able to access their application links but may see an error message when accessing the Renaissance Next home page. Our engineering team is aware of the issue and is actively working to determine the root cause.
Oct 7, 09:12 CDT

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

SchoolCity Staff Portal - Users Not Able to Login

Resolved - This incident has been resolved.
Oct 3, 09:07 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 08:27 CDT

Investigating - We are currently investigating an issue where SchoolCity users are not able to login to the Staff Portal.
Oct 3, 07:29 CDT

Oct 2, 2024

Oct 1, 2024

Online Testing (OT) Slowness and Intermittent Failures

Resolved - We experienced a sudden spike in demand from 8:38 AM to 9:08 AM ET today, which caused our servers to not scale up fast enough. As a result, some users may have experienced slow loading pages and occasional error pages during this time.

We have identified and resolved the issue, and our servers are now operating normally. We have also made adjustments to set a higher baseline and scale up more quickly. We apologize for any inconvenience this may have caused.
Oct 1, 09:13 CDT

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Related