All Systems Operational

Uptime over the past 90 days. View historical uptime.
Accelerated Reader Operational
90 days ago
100.0 % uptime
Today
DnA Operational
90 days ago
100.0 % uptime
Today
eduCLIMBER Operational
90 days ago
100.0 % uptime
Today
eSchoolData Operational
90 days ago
100.0 % uptime
Today
FastBridge Operational
90 days ago
100.0 % uptime
Today
Renaissance Next for Teachers Operational
90 days ago
100.0 % uptime
Today
SchoolCity Operational
90 days ago
100.0 % uptime
Today
Schoolzilla Operational
90 days ago
100.0 % uptime
Today
Star Assessments Operational
90 days ago
100.0 % uptime
Today
Star Phonics Operational
90 days ago
100.0 % uptime
Today
Star Preschool Operational
90 days ago
100.0 % uptime
Today
Renaissance Growth Platform (RGP) Operational
90 days ago
100.0 % uptime
Today
IO Classroom Operational
90 days ago
100.0 % uptime
Today
Support Tools Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Support Cases / Emails Operational
90 days ago
100.0 % uptime
Today
Illuminate Application (Archived) Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Itembank Operational
90 days ago
100.0 % uptime
Today
Online Testing Operational
90 days ago
100.0 % uptime
Today
Lightning Grader Operational
90 days ago
100.0 % uptime
Today
Prebuilt Reporting Operational
90 days ago
100.0 % uptime
Today
Job Queue Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Automated Imports Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
ZELibrary Operational
90 days ago
100.0 % uptime
Today
Alpine Education Operational
90 days ago
100.0 % uptime
Today
PupilPath Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 20, 2026

No incidents reported today.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026
Customers Reporting SAML Error in DnA, eduCLIMBER, and SchoolCity
Resolved - Issue Summary: Following a scheduled migration to a newer authorization server, Renaissance received reports around 8:10 AM CST that some users experienced login failures. Users attempting to access the system encountered an error message stating "There is an error processing your request."

Impact: Students and users were temporarily unable to log in and received error messages when attempting to access the system.

Resolution: Our Platform Identity team has completed a full rollback to the state before the overnight client migrations. As a result, the login issues for affected districts have been resolved as of 10:35 AM CST. The system is now functioning normally, but is continuing to be monitored to ensure uninterrupted access.

We apologize for the disruption and appreciate your patience as we resolved this issue. If you continue to experience login difficulties, please contact our Customer Support team.
Apr 14, 15:43 CDT
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

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