Update - Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products.

- SchoolCity: Security updates for LTI integrations and Personalized Review Assessments (PRAs) have been verified and released.

Oct 21, 2026 - 17:19 CDT
Update - Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products.

- Security updates for GL Ready have been released and the product is now available.
- Security updates for DnA, eduCLIMBER, myON, and Nearpod are in the final stages of testing and verification.
- SchoolCity remains available. Security updates for LTI integrations and Personalized Review Assessments (PRAs) are also in the final stages of testing and verification.
- myIGDIs and Star Phonics are expected to remain unavailable until tomorrow.

We will continue to provide updates here as our work progresses.

Oct 21, 2026 - 16:34 CDT
Update - Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products.

Due to this issue, GL Ready is currently unavailable in addition to myON, Nearpod, DnA, eduCLIMBER, myIGDIs, and Star Phonics. We do not yet have an estimated time for when access will be restored.

Also, due to the unavailability of myON and Nearpod, some features of Renaissance Intelligence and Renaissance Next are unavailable including Lessons, Library and some Reading activities.

Oct 21, 2026 - 11:40 CDT
Update - We are continuing to work on a fix for this issue.
Oct 21, 2026 - 11:05 CDT
Identified - Update: As previously announced, we are responding to a global PHP security vulnerability (pHp is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products.

Due to this issue, myON and Nearpod are currently unavailable in addition to DnA, eduCLIMBER, myIGDIs, and Star Phonics. We do not yet have an estimated time for when access will be restored.

Oct 21, 2026 - 10:45 CDT
Update - Update: As previously announced, we are responding to a global PHP security vulnerability (pHp is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products.

Due to this issue, DnA, eduCLIMBER, myIGDIs, and Star Phonics are currently unavailable. We do not yet have an estimated time for when access will be restored.

SchoolCity remains available, but LTI integrations and Personalized Review Assessments (PRAs) have been temporarily taken offline.

We will continue to update this page as maintenance progresses and additional information becomes available.

Oct 21, 2026 - 10:06 CDT
Investigating - We are assessing a global software security vulnerability that may require preventative maintenance on myIGDIs, myON, DnA, Nearpod, SchoolCity, StarPhonics, and eduCLIMBER today, October 21.

We want to provide advance notice to schools and districts planning to use these products. If maintenance is necessary, it may occur on short notice and could temporarily interrupt access to one or more of these products.

We will share updates as we confirm which products require maintenance, including timing and expected duration when available.
Thank you for your patience as we work to protect the security and reliability of our services.

Oct 21, 2026 - 08:09 CDT
Accelerated Reader Operational
DnA Major Outage
eduCLIMBER Major Outage
eSchoolData Operational
FastBridge Operational
Flocabulary Operational
Freckle Operational
Lalilo Operational
myIGDIs Major Outage
myON Major Outage
Nearpod Major Outage
Renaissance Fundamentals Operational
Renaissance Growth Platform (RGP) Operational
Renaissance Intelligence Partial Outage
Renaissance Next for Teachers Partial Outage
SchoolCity Operational
Star Assessments Operational
Star Phonics Major Outage
Star Preschool Operational
Support Tools Operational
Phone System Operational
Support Cases / Emails Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 21, 2026

Unresolved incident: myIGDIs, myON, DnA, Nearpod, SchoolCity, StarPhonics, and eduCLIMBER: Potential Maintenance Today.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Resolved - This incident has been resolved.
Oct 8, 05:03 CDT
Monitoring - Thank you for your patience as we addressed this issue. We identified a condition that could result in some users encountering an error when submitting assessments.

We have deployed an update that addresses the condition that was resulting in these assessment submission errors and improves overall reliability during assessment submission. Following this update, students are now directed to the portal homepage after completing an assessment. Assessment scores continue to be available through the portal.

We will continue to closely monitor system performance and validate the effectiveness of these changes to help ensure a reliable experience.

Oct 7, 15:41 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 7, 15:16 CDT
Investigating - We have received reports from customers that some students are encountering a "Fatal Error" message after submitting an assessment. At this time, the issue appears to be affecting a subset of students.

Our team is actively investigating the issue and working to determine the root cause. We will provide additional updates as more information becomes available.

Oct 7, 14:48 CDT

Oct 7, 2026