All Systems Operational
Uptime over the past 90 days. View historical uptime.
DnA ? Operational
90 days ago
99.4 % uptime
Today
Accelerated Reader ? Operational
90 days ago
100.0 % uptime
Today
eduCLIMBER ? Operational
90 days ago
100.0 % uptime
Today
eSchoolData Operational
90 days ago
100.0 % uptime
Today
FastBridge Operational
90 days ago
100.0 % uptime
Today
Renaissance Next for Teachers ? Operational
90 days ago
100.0 % uptime
Today
SchoolCity Operational
90 days ago
99.97 % uptime
Today
Star Assessments ? Operational
90 days ago
100.0 % uptime
Today
Star Phonics ? Operational
90 days ago
100.0 % uptime
Today
Star Preschool ? Operational
90 days ago
100.0 % uptime
Today
IO Classroom Operational
90 days ago
100.0 % uptime
Today
Support Tools Operational
90 days ago
100.0 % uptime
Today
Phone System ? Operational
90 days ago
100.0 % uptime
Today
Support Cases / Emails Operational
90 days ago
100.0 % uptime
Today
Illuminate Application (Archived) Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Itembank Operational
90 days ago
100.0 % uptime
Today
Online Testing Operational
90 days ago
100.0 % uptime
Today
Lightning Grader Operational
90 days ago
100.0 % uptime
Today
Prebuilt Reporting Operational
90 days ago
100.0 % uptime
Today
Job Queue Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Automated Imports Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
ZELibrary Operational
90 days ago
100.0 % uptime
Today
Alpine Education Operational
90 days ago
100.0 % uptime
Today
PupilPath Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
DnA Maintenance Nov 22, 2024 20:00-20:10 CST
DnA's Item Bank will be in maintenance and inaccessible for a brief period on Friday, November 22nd from 6:00pm - 6:10pm PT. We appreciate your patience as we work to ensure you have the best experience with DnA!
Posted on Nov 19, 2024 - 17:15 CST
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
DnA - Rostering File Errors
Resolved - Overnight monitoring revealed no issues with student enrollment files processing normally. The issue is now resolved, thank you again for your patience.
Nov 19, 07:54 CST
Monitoring - Rostering data has been refreshed for the all affected DnA customers. Root cause analysis helped determine that the issue was limited to only customers using Console for data ingestion. We will continue to monitor the system overnight as a precaution. Thank you for your patience while we worked to resolve this issue.
Nov 18, 20:00 CST
Identified - The root cause of the issue has been identified and our teams are working to restore enrollment data as quickly as is possible. Thank you for your patience while we work to resolve this issue.
Nov 18, 10:21 CST
Investigating - Some customers are reporting an error when trying to process the enrollment.txt file in DnA. This error may cause students to become unenrolled. The DnA engineering team is aware of the issue and actively working to resolve it. Further updates will be posted to this page as they become available. Thank you for your patience while we work to resolve this issue.
Nov 18, 08:47 CST
Nov 18, 2024
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
504 Gateway Time-Out Error When Signing Into Online Testing and Student Portal
Resolved - This incident has been resolved.
Nov 15, 08:17 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 15:31 CST
Identified - The issue has been identified and a fix is being implemented.
Nov 14, 12:41 CST
Investigating - We are currently investigating this issue.
Nov 14, 12:26 CST
Nov 14, 2024
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
DnA Maintenance Scheduled for 11/7/24
Completed - The scheduled maintenance has been completed.
Nov 7, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 20:00 CST
Scheduled - Please be advised that DnA will be in maintenance and inaccessible on Thursday, November 7th from 6:00pm - 9:00pm PT. We appreciate your patience as we work to ensure you have the best experience with DnA.
Oct 14, 12:23 CDT
Nov 6, 2024
Star/Accelerated Reader degraded performance
Resolved - The issue has been resolved, thank you for your patience.
Nov 6, 08:54 CST
Investigating - Some customers may be experiencing intermittent 'Oops' errors or system slowness when accessing and using those applications. Our engineering team is aware of the issue and actively working to determine the root cause and the remediation path. Thank you for your patience while we work to resolve this issue.
Nov 6, 08:10 CST
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