Accelerated Reader and STAR Quizzes Impacted

Incident Report for Renaissance Learning

Resolved

Earlier this afternoon, students accessing Accelerated Reader and STAR quizzes encountered a technical issue in which they were unable to access the quiz and were instead presented with a file download prompt. Our engineering teams quickly identified the technical issue, and the system has been restored and is now behaving correctly. All affected students should be able to access STAR and Accelerated Reader quizzes normally.
We sincerely apologize for any inconvenience and appreciate your patience as our team worked to resolve this issue for you. If you continue to experience any difficulties or have questions, please don't hesitate to reach out to our support team—we're here to help.

Thank you for your continued partnership.

Posted May 06, 2026 - 16:49 CDT

This incident affected: Accelerated Reader and Star Assessments.