Score Processing Slowness

Incident Report for Renaissance Learning

Resolved

This incident has been resolved.
Posted Sep 17, 2024 - 08:06 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2024 - 14:30 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 16, 2024 - 14:07 CDT

Investigating

Scores are processing slowly for some DnA clients. Our team is currently looking into the issue.
Posted Sep 16, 2024 - 13:10 CDT
This incident affected: DnA.