SchoolCity - Assessment Freezing

Incident Report for Renaissance Learning

Resolved

This morning several customers reported that students were experiencing freezing when taking an assessment. A fix has been deployed, however if users are still experiencing the issue they should log out of the exam page and restart it to continue. Please contact our support team if the issue persists after exiting the exam page and restarting.
Posted Nov 16, 2023 - 09:22 CST

Monitoring

This morning several customers reported that students were experiencing freezing when taking an assessment. A fix has been deployed, however if users are still experiencing the issue they should log out of the exam page and restart it to continue. Please contact our support team if the issue persists after exiting the exam page and restarting.
Posted Nov 16, 2023 - 08:53 CST
This incident affected: SchoolCity.
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