Online Testing (OT) Slowness and Intermittent Failures

Incident Report for Renaissance Learning

Resolved

We experienced a sudden spike in demand from 8:38 AM to 9:08 AM ET today, which caused our servers to not scale up fast enough. As a result, some users may have experienced slow loading pages and occasional error pages during this time.

We have identified and resolved the issue, and our servers are now operating normally. We have also made adjustments to set a higher baseline and scale up more quickly. We apologize for any inconvenience this may have caused.

Posted Oct 01, 2024 - 09:13 CDT

This incident affected: DnA.