DnA may be experiencing performance degradation

Incident Report for Renaissance Learning

Resolved

The system issue has been resolved, thank you for your patience.
Posted Oct 18, 2023 - 21:55 CDT

Monitoring

A fix has been deployed and the issue has been resolved. We will continue to monitor the system to verify system performance remains within normal limits. Thank you for your patience while we worked to resolve this issue.
Posted Oct 18, 2023 - 15:52 CDT

Investigating

Some customers may be experiencing performance degradation in the DnA application, including slow processing times for reports and other jobs. Our engineering team is aware of the issue and actively working to resolve it. Thank you for your patience.
Posted Oct 18, 2023 - 15:09 CDT
This incident affected: DnA.
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